Shipping Policy

Thank you for choosing to shop with us. We are committed to delivering your orders efficiently and ensuring a smooth shipping experience from checkout to delivery. Please review our shipping guidelines below.

Shipping Charges

• Domestic Delivery (Within Doha): A flat shipping fee of QAR 50 applies to all local orders.
• International Delivery: Orders shipped outside Qatar are subject to a QAR 150 shipping fee.
  
  

Shipping Methods & Carriers

We work with reliable courier partners to ensure your order reaches you safely and on time. Shipping methods and carriers may vary based on the destination, package size, and weight.

For international shipments, please note that any customs duties, taxes, or additional fees imposed by the destination country are the responsibility of the recipient. These charges are determined by local customs authorities and are beyond our control. We recommend checking with your local customs office prior to placing an order.

Order Processing

Orders are prepared and processed within one business day after payment confirmation. Please note that weekends and public holidays are excluded from business days.

Delivery Time Frames

Delivery times may vary depending on location and external factors. While we strive to meet estimated timelines, delays may occasionally occur due to circumstances beyond our control.

• Local Delivery (Doha): Estimated delivery within 7 to 21 days.
• International Delivery: Estimated delivery time ranges from 1 to 5 weeks, depending on the destination and customs clearance procedures.

Shipping Information Accuracy

Customers are responsible for providing complete and accurate shipping details, including the recipient’s name, address, and contact number. We cannot be held responsible for delivery issues caused by incorrect or incomplete information.